Please feel free to contact our customer support department directly at 800-807-2977, ext. 201, as our team is experienced in helping with installation challenges.
If you feel a product needs to be returned, please contact our tech support staff at 800-807-2977, ext. 201 to troubleshoot the issue. If it is deemed necessary by our tech support staff, an RMA number will be issued so the unit can be returned to Cypress for inspection. If the product was purchased through a distributor, it will need to be returned to the distributor using the RMA number.
Review our product warranty here.
You can track domestic (US) and International order status by entering the tracking number. Click here for Order Tracking