Q. Will your wireless products work in elevators?
Q. Is there a solution to communication problems when installing Wiegand readers in elevators?
Q. Can you have multiple handheld mobile readers in the same area without interference?
Q. What is the difference between the SPX-1300 and SPX-7500?
Q. Is it possible to use Wiegand readers over a 10/100 ethernet network?
Q. Is it possible to convert Wiegand readers to use ASCII or a serial protocol?
Q. Can I return a product?
If you feel a product needs to be returned, please contact our technical support staff at 800-807-2977, ext. 201 to troubleshoot the issue. If it is deemed necessary by our tech support staff, an RMA number will be issued so the unit can be returned to Cypress for inspection. If the product was purchased through a distributor, it will need to be returned to the distributor using the RMA number. Review our product warranty here.